SHIPPING
Depending on the combination of items you order, the order processing time will vary. In order to maintain competitive shipping rates, we ship all similar items in one shipment.
In the event that an item is temporarily out of stock or on backorder, we may hold the rest of your items until the item is restocked. As soon as it arrives in our warehouse, we will ship your entire order to you in one shipment.
Average Order Processing Time is 24 hours if the product is in stock.
Most products are in stock and we pride ourselves in fulfilling orders quickly.
Average Delivery Transit Times:
Delivery Method
Processing Time:
1-2 business days
Shipping Time:
2-3 business days after processing, but is contingent upon the USPS time frame.
Overnight Delivery:
1 business day after processing
NOTE: Selecting 2nd Day Shipping does not mean you will receive your order in 2 days. It means that after your order is processed, we will ship it via 2nd Day Service.
Average delivery transit time based on orders shipping to addresses in the Continental United States
Tracking Your Order
When your order ships, you can request a tracking number. If tracking service is available, we include the Tracking or Airway Bill number in your Shipping Confirmation e-mail (if you do not receive a tracking or Airway Bill number, then tracking service is not available for your package).
We use multiple carriers and services to ship our products. Should you have any questions regarding your shipment, please contact the carrier for assistance:
Brokers Worldwide- International Postal Service
DHL Worldwide Express
United States: 1-800-225-5345
International: 1-480-636-2000
FedEx 1-800-463-3339
UPS 1-800-742-5877
USPS 1-800-275-8777
Packaging
The quality of your shipment is our priority and the materials we use to package our products reflect our commitment.
If for any reason you are not completely satisfied with your merchandise then you can EXCHANGE your items within 7-10 days from the date received. Exchanges are only permitted once and you will be responsible for shipping charges for exchanges and returns. EXCHANGES ONLY. Returns will be accepted at the discretion of We Provoke Thought.
RETURNS
If for any reason you are not completely satisfied with your merchandise then you can EXCHANGE your items within 7-10 days from the date received. EXCHANGES ONLY. Returns will be accepted at the discretion of We Provoke Thought. Send return inquiries to [email protected]
Please Include:
1. Order Number
2. Full Name
3. Address
4. Phone Number
5. E-mail Address
6. The reason why you are returning the item
7. Original product packing Materials
PLEASE SEND BY US MAIL WITH DELIVERY CONFIRMATION.
Our address for returns is:
We Provoke Thought
640 Wyndswept Wy., Westminster, MD, 21158